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Welcome to our store
Frequently Asked Questions
Everything you need to know about the DDT, the drop model, and your order.
Buying & Drops
When can I buy a DDT?
DDT towers are always available. Every quarter we run a one-day drop with special pricing for the community. Order any time, or wait for the drop. Either way, your tower is made to order just for you.
What if I miss a drop?
Missing a drop just means you order at full price — which is still a great deal for a hand-crafted, personalized workstation. Your DDT is made to order regardless of when you buy, and the next drop is never more than three months away.
Customization & Personalization
How do I choose my colors?
At checkout, enter your color preferences. Your edition ships in its signature colorway by default — describe your palette if you'd like something different and we'll confirm before printing.
What does "personalized" mean?
The bottom of every DDT is engraved: "Crafted especially for [Your Name] · Copyright 2026 CS3DP.COM · US Patent Pending No. 64/004,058." Enter your preferred name at checkout.
What are the NFC tags for?
Two NFC chips are embedded in your DDT. The diamond handle chip opens DiamondDrillTower.com. The top disc badge chip links to your destination of choice. Contact us before your order ships to set your badge destination.
The Product
How does StaticTouch™ work?
An embedded copper badge and copper tape strip in the base discharge static electricity on contact. Touch the badge before or during your session. See our How It Works page for full details.
What are the drawer sayings?
Every DDT hides an exclusive saying inside each large drawer — revealed when you first open them. Each quarterly drop has its own exclusive pair. Head to the community and compare. #WhatDidYouGet
What payment methods do you accept?
All major credit cards through Shopify Payments and PayPal. Pre-launch orders (before April 5, 2026) also accepted via CashApp and PayPal through direct inbox.
Do you accept returns?
Because every DDT is personalized and made to order, we do not accept returns. If your unit arrives damaged or with a manufacturing defect, contact us immediately and we will make it right.
Can I add a travel bag?
Yes! Available at checkout. Small tote fits Creator and Artisan. Large tote fits Virtuoso, Maestro, and Luminary.