Legal notice

This store provides a 1-year replacement warranty on defective items only.

If a customer receives an item with a verified defect, they may request a replacement within 1 year from the date of purchase or delivery. To qualify for a replacement, the customer may be required to provide proof of purchase, order details, photos, videos, or other evidence showing the defect.

This warranty only covers defects related to the product itself. It does not cover normal wear and tear, misuse, accidental damage, improper handling, modification, neglect, or damage caused after delivery.

Replacement approval is subject to review and verification. If the defect is confirmed, a replacement item will be provided according to the store’s warranty policy.

This warranty does not provide a cash refund unless otherwise required by applicable law. Customers are encouraged to contact us as soon as they notice any defect so the issue can be reviewed properly.

For questions about defective items or replacement warranty claims, customers should contact us through the store’s official support channel. brian@diamonddrilltower.com